Zuriqah Izzati Mohammed HaniffOrdered a waffle. The worker Chinese man by the front made for me one but waffle was uncooked still pale coloured? And I asked for a bag he just shoved the waffle in making it flimsy and really messed up with fillings dripping out. The waffle then dropped out of the bag and he just put it in back?!!! It touched the floor pls get this guy checkedz… he also burnt 2 waffles btw…
Serafin in SingaporeThis neighborhood bakery might look ordinary & nondescript on the outside. Upon entering, there was hardly enough space for more than 2 or 3 persons to move around with ease. Having said that, I have patronized the Woodlands Mart outlet a couple of times & find the short-haired auntie behind the counter quite gentle & very polite. A few days ago, I visited again as i wanted to order a birthday cake. I flipped through 3 photo albums, asked several Qs & decided that i needed more time to compare the various options. There was no cold shoulder or sour face as i exited the shop. The auntie thanked me politely when i told her i needed more time to consider. Just to share, the sour face &/or cold shoulder is not uncommon in another shop just few units away which i have stepped into, asked Qs & not bought anything. It is a matter of attitude & customer service mindset where a little patience goes a long way.
HoonWill always comeback to buy their mooncakes. Highly recommend their signature Golden Emerald with combinations of Pandan , Lotus and egg yolks paste in thin and fragrant traditional skin.
