During 2022 to 2024 they used to have many customize pre-bake bread such as golden triangle sandwich, chicken burger or fish burger, at least these were made in kitchen. The quality of bread getting worse in 2025 where I notice the bread become like those pre-made from factory then send to here to bake only , many non healthy bread now like sausage bread , or floss bread . The staff mentioned they used to have a baker chef here , now the person was not longer here n no replacement ( I guess most likely due to saving cost. ) . Sometime I notice the bread finish selling at 7.30pm and the left over bread not that nice ( or maybe staff started keeping the leftover bread very early). Waffle is good though.
This is the second time i’ve bought something with mold in it. I let it slide the first time because the item was one of those pre-packaged sponge cakes, but the second time in a muffin which you’d assume they would get a fresh batch in everyday? The irony of the bakery’s name…
The customer service at this bakery needs serious improvement. I stopped by for a waffle, but the staff member at the waffle station was unfriendly and unprofessional. She gave off the strong impression that she hates her job, treating customers without manner. This kind of attitude will sure drive people away.