What a flawless execution of a brilliant business model. I believe it's been a while since my last visit to this chain, but this outlet gave us a delightful experience. Free flow chips and sauces with different generous promotions and good staff training are definitely a recipe for success. After being hospitably welcomed by Nik, we were served by Dayang who observed that our seats were a little squeezy due to our bags, and offered to move us to a bigger spot on her own initiative. Her proactive service impressed me greatly, for it is rare to meet someone service-oriented to that extent. Prompt chip refills too, but self service sauces, though I assume the staff will be glad to assist. Service charge well spent indeed! The food was excellently priced and portioned with satisfactory quality. First time trying battered salmon, I'm glad I had it here! Unlike other places that are all batter and no fish, the batter here was hugging the thick, dense fish fillet. Potato salad was tangy and mashed potatoes were buttery, and both had a nice bite. I've gotten a great experience at this restaurant and would love to come back again, and bring other friends. Thank you to Nik and Dayang for the wonderful dinner. I look forward to my next opportunity!
Better than F**h and Co I fear. The taste and portion of the food is on par with price I paid. The battered fish was so good and the spaghetti pomodoro was so flavourful. And they have free flow crisp! Will definitely come back another time.
Had a family dinner at Big Fish Small Fish at Century Square. It comes with complimentary chips & refill after we finished. Ordered Fried Chicken Chop,Salmon Caprese Salade Oscar,Fried Whole Seabass,Golden Crisp Waffle.Food is good but might need to wait for a while after placing orders. Overall good dining experience.