Ordered today(26 May 2026) at Hillion outlet located in foodcourt. Pressed pickup through grab and didn't realise that I was 20 minutes late to my pickup. Upon arrival, the store had already given my order to someone else without checking and didn't even bother to answer any of my queries, completely ignored me! Worst experience i have ever had with any beradik outlets. No refunds and also no food was ever given to me.
The steak I was served was disappointing. The cut was tough and extremely chewy, and it was not served hot. As a paying customer, I would encourage the chef or owner to seriously reflect on the quality of your steaks, as this falls far short of an acceptable standard.
Ordered thru Grab, so many times no sauce! Order Oglio spagetti chicken chop no sauce packed.really frustrating. Not first time! Whose the owner please do something with this outlet! Meanwhile I will be contacting Grab for Refund! GF-819