Carol LiawI had a very unpleasant experience while collecting my order at this outlet. As I was unsure which packet of food belonged to me, I approached a staff member politely to clarify. Unfortunately, instead of assisting professionally, the staff member responded rudely and even called me “stupid.” Such behaviour is unacceptable, especially towards customers who are simply seeking assistance. I hope the outlet manager or person in charge will look into this matter seriously and ensure better customer service standards moving forward.
NoruleeeSo disappointed that the staffs gave the orders wrong. My mom showed the staffs the photo of the ones she wanted to buy and yet you gave the wrong the order. My mom who trusted the staffs didn’t bother to check. Eventually we got cinnamon instead of sour cream. Huge disappointment because no one at home likes the cinnamon. Come on guys, the picture is shown right to your face and yet you got it wrong???
emilyI love Auntie Anne’s. i especially enjoy all of their sweet pretzels, and i usually buy a few whenever i’m here. Although i find it a little pricey, i would still buy it because i really enjoy the taste. They’re always tasty, and make a great snack whenever im craving something sweet.
