Munisha MyraSharing my experience with the nurses and staff after I gave birth my baby on 19 May 2026. I was shifted at ward 81 private room we chosen. No complaints about my gynae. And labour room staff and process BUT the service we got from the staff at my room was not Soo good. Very disappointing and angry after one of the nurse spell my husband coffee on the table and don’t care Also. My hospital bag and baby hospital bag was there on the table with other stuff. When my husband found out , and saw the stuff on table it was a great mess on it. My baby hospital bag got coffee and the whole bag with my new born baby clothes, swaddle, towel , diapers and whatever stuff I packed for my new born in mess 😡 my husband begrudgingly have to went down and get new and very expensive stuff as in the hospital. So careless stuff I would say ! Even my husband highlighted to one of nurse and SHE JUST DON’T care . O GOD ! Secondly! I felt like the nurses over there have no sense how to talk nicely , and they all are in rush to finish their work and go home or complete target I don’t know. I don’t remember the name of one of the nurse there but she is fatty, short height. She was just wanted to throw us outside the hospital and finish her job. I can feel this all. She was keep coming to room and asking when you gonna discharge sir , when you gonna discharge mam. My husband said one time already once’s we done with all the test of baby and my wife , we don’t mind to go home ! Of course nobody want to stay at hospital and pay extra. We already paid for 2 days and very high amount for private room. But really service was Soo dull ! And not up to standard. Even we haven’t completed 2 days also, around 3pm I shifted in the room and next day before 1pm we came home already. No manners to talk softly. I was having my lunch that stupid nurse sorry to say keep coming looking me and going out and saying other nurses so loudly oh she is having lunch need to wait or something. It was very irritating for me as I just came out from labour and all, Just money making hospital seriously guys! I feel like we were charged 2-3 time for the same test as their medical language state on the bill and not common person understand fully. I don’t think so we will choose the same hospital for my 2nd pregnancy.
y xLast night, my son's temperature suddenly spiked to 40 degrees Celsius past 10 PM. We rushed him to the KK Hospital (KKH) emergency department, arriving around 11 PM. I told the nurse that my son had his PSLE exam the next day, and he needed to wake up at 6 AM and head to the exam venue by 7 AM. They coldly told me that exams do not give priority and that I would have to wait three to four hours to see a doctor. Feeling helpless, I went over to Nurse Station 11 and tried speaking to the staff inside the counter about the same situation, but was met with the same coldness and arrogance. When I asked to speak to the nurse manager, I suddenly saw a security guard approaching me to talk. Looking at his demeanor, I asked him, "What's wrong? I just want to talk to the nurse. Are you planning to drag me out of the hospital? Are you trying to threaten me with security?" I was simply trying to ask: if we wait 3 to 4 hours to see a doctor for a child who has PSLE exams, and then have to go through a series of blood tests, how can he possibly take his exam the next day? A nurse replied with extreme coldness and arrogance, "So what if he has an exam?" I asked her, "How many times in a person's life is there a PSLE?" Completely lacking any empathy, cold, selfish, and devoid of medical ethics, they all swarmed around me as if trying to drive me out of the hospital. I asked them, "My child has an important exam tomorrow. Can you please do something for him instead of making him sit here for 3 to 4 hours just to see a doctor, when he has to wake up at 6 AM for his PSLE English exam?" In the end, nothing could be done. "You just have to wait." In my despair as a mother, I asked if I could go to a private hospital instead, and they just replied, "Of course you can," and all walked away. Completely lost and helpless, I saw a woman nearby and asked her, "Excuse me, which private hospital can I go to in the middle of the night?" She replied, "It's none of my business, don't ask me, I'm just a dental doctor!" Really? A dental doctor without even the most basic knowledge? Just then, a male nurse walked towards me. I asked him, "Can you please help me? Can you tell me which private hospitals are still open that I can go to? I need to take my child urgently." He googled the address of Thomson Medical Centre for me, helped call the hospital, got a chair for my child to sit on, and gave him fever medication. His name is Justin Yap. I am truly grateful for his help. In a room full of doctors and nurses wearing cold, sarcastic, and arrogant faces, I am so thankful to Justin Yap for helping me. I burst into tears of gratitude. When we arrived at Thomson Medical Centre, everything—from seeing the doctor to drawing blood—was completed in just one hour, and we were able to go home
Nicholas KohWent A&E on 12 Oct 2026 due to my infant of 7 weeks having high fever. The process (from arrival to warded) took less than 45min. Grateful for the professional care administered for ward 41/5, my son has since recovered. 🙏🏻 just a small feedback, will be good if there are hooks or fixtures for ease of drying clothes after shower.
